Read about our experts' thoughts on hot topics in the industry and see what's happening in our company.
The Multi-channel Journey
The digital revolution gives retailers greater influence on the customer’s decision journey, but also increases the customer’s requirements.
Professionals in the Digital Workplace – What can Google and Microsoft teach us?
Leading companies such as Google and Microsoft select their employees carefully. What the expectations of these companies can us about the changing work requirements of the digital age.
Problem solved! – How to cooperate efficiently with tech support
In this article we shed light on how technical customer service works and how can customers help us solve their problems.
The Power of Machine Learning
Machine learning means creating algorithms and systems that can learn things automatically. Many of our everyday services and gadgets would not be possible without it.
Age of Collaboration
In a networked society, collaboration is increasingly the driving force behind things.